READ THIS: THIS MAY BE THE ONLY MAIL YOU RECEIVE FROM THE WEB TEAM. YES THIS IS AN AUTO RESPONSE BUT PLEASE TAKE THE TIME TO READ IT.
Our Report Error Form is looking for simple errors in web pages that we can easily fix such as bad text or links. For more serious issues or game bugs we have to send people to the following locations to get **real** help from customer service:
Contacting Support: https://us.battle.net/support/en/article/get-help
Account Disabled/Banned/Locked
https://us.battle.net/support/en/article/account-disabled-banned-or-locked
Can't Log in? Go here for more details: https://us.battle.net/account/support/login-support.html
Support Site Ticket System: https://us.battle.net/support/en/article/get-help (check out the hot topics which covers most common issues which you can find by scrolling to the bottom of that page). This is where you will want to go to solve your problems. These web pages here answer many questions. If you need more help, file a help ticket. Use the search box at the top also.
Please click on the above link to report your issue if you're looking for help. We added the report error button because we felt there was no easy way to report simple web page errors that we could easily fix. For help, you’ll still need to go through our support system to get a person that can help solve your problems. Thank you for contacting us. Unfortunately, we’ll not be able to help you further unless you use the above customer service support links.
We do read each and every email and gather up common problems and forward them on to developers.
International Readers: We hope to someday have an international error report form. Thanks for your patience.
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Blizzard Web Team
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